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Privacy
Policy
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A
Commitment To Privacy
The following privacy policy serves as a
standard for all First Southeast Trust employees
for collection, use, retention, and security
of your nonpublic personal information. |
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All of us within
the First Financial Holdings family of
companies respect your privacy and the personal information
you share with us. Regardless of which of our companies
you may patronize, your information is shared only with
those firms which assist us in our day-to-day operations.
Information on current and former customers is never sold
to marketers or any other third party. In addition, we are
committed to maintaining high levels of security to ensure
that your information is accessible only by authorized personnel.
The following
policy serves as a standard for all of our affiliates and
employees for collection, use, retention, and security of
your nonpublic personal information.
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The Information We Collect |
In
order to provide or maintain your accounts, we may gather “nonpublic
personal information” about you.
Collected via our account application and other account documentation,
this information is critical to open and administer your account.
Common examples may include your account history, loan payment
history, and similar data. Such information may come from
any of the following sources:
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Information
we receive from you on applications or other loan and account
forms
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Information
about your transactions with us, our affiliates or others
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Information
we may receive from third parties such as credit bureaus,
property inspection services, or the Department of Motor Vehicles
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Predecessor
trustees (when applicable)
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Attorneys,
accountants, or other professionals assisting in the administration
of your account(s)
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Transactions
facilitated through First Financial affiliates
In addition to
the servicing of your accounts, we may use this information to
help develop new products and services to better meet your needs.
It also may be used to help us alert you to products and
services that may be of value to you. To
provide superior customer service to our clients, it is sometimes
necessary for us to share information within the First Financial
family of companies. However, when any affiliate gathers
credit information from you or about you, it stays completely
within that affiliate.
Security
First
Financial Holdings and its affiliates have extensive procedures
in place to ensure the protection of customer data.
Electronically stored information is housed in a secured
area with limited, password protected access.
Also, as part of the Company’s disaster preparedness plan,
electronic data are regularly backed up and housed in a highly
secure, off-site facility.
Other media (paper, microfilm, etc.) are housed in a secure
area with limited access.
We always strive to meet or exceed regulations on data
security and customer privacy.
Access
Access to customer information is highly restricted.
It is limited to authorized employees of First
Financial and service providers assisting our business operations.
These individuals and firms are thoroughly screened and
required to meet First Financial’s guidelines for data security.
Periodically, we may be required to provide certain information
in response to government or law enforcement agencies. Beyond these exceptions, information is not shared with third-parties
outside of the First Financial family of affiliates.
Accuracy
To ensure the best level
of service, First
Financial is committed to keeping its information records
as accurate as possible.
Transaction history is updated often, and, upon notification
by you, we will update your records to reflect changes in address,
marital status, account ownership and similar information that
may have a bearing on your accounts.
Questions
As part of our commitment to you, we will provide you with an
up-to-date copy of our privacy policy each year.
Printed copies are available at the offices of any First
Financial affiliate. If you have questions, please call any of
our family of affiliates.
| First
Financial Holdings, Inc. |
843.529.5933
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| First Federal |
Toll-free
888.529.2220 |
843.529.5555 |
| First
Southeast Investor Services |
843.724.0830 |
| First
Southeast Fiduciary and Trust |
843.724.0801 |
| First
Southeast Insurance Services |
877.593.5683 |
| Associated
Insurors |
843.449.7405 |
| Kinghorn
Insurance Services |
843.837.8000 |
| Johnson
Insurance Associates |
803.739.0001 |
| Atlantic Acceptance Corporation |
800.924.6745 |
| Great Atlantic Mortgage, LLC |
843.740.3427 |
Our
Privacy Commitments to You
Commitment
1: Your information
will not be sold to marketers or any other third-party.
Commitment
2: Your information will
not be shared beyond the First Financial family of companies,
firms assisting us in our day-to-day operations, and governmental
agencies as needed.
Commitment
3: Your medical and credit
data will not be shared among First Financial affiliates or any
other part without your authorization.
Commitment
4: First Financial and
its affiliates maintain safeguards to ensure the security of your
information. We also hold the firms assisting us contractually
accountable to similar safeguards.
Commitment
5: We protect and safeguard
the privacy information supplied on-line, just as we do through
the rest of our business. Personal information provided
by sending e-mail or completing guest registers or information
request forms will be used to help communicate with you and to
help us answer your questions.
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